North Wales business owners benefit from a leadership course



AN ACCLAIMED leadership program has proven to be “invaluable” to business owners and has helped them emerge from the pandemic stronger than ever.

ION Leadership’s ILM Level 5 Leading Growth course at Bangor University has been praised by delegates for the positive impact it has had on their personal and professional lives.

Among them was Mike Townsend, managing director of Quality Internet Solutions in Llandudno.

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Celebrating two decades in business, Mr. Townsend has branched out over the past two years, working with different industries and building on the company’s reputation for SEO and digital marketing services.

“As well as watching the business and overcoming the challenges of Covid-19, I have decided to take some time to reflect on my own academic development,” he said.

North Wales pioneer: Connor Watkinson also benefited from the course.Connor Watkinson also benefited from the course.

“Being part of the Leading Growth program gave me new ideas, I found the whole course invaluable and I learned a lot about myself, how I can add value to the way I lead my teams and listening and learning from other business owners on the journey, which for me has been one of the highlights.

“We’ve been successful in partnering with organizations in the online gaming, creative, education and real estate industries, but we’ve started to attract more clients from other areas.

“I look to the future now with a renewed sense of confidence and I already see the benefit of putting the things I have learned into practice.”

Anna Roberts, a chartered surveyor at A Roberts Ltd in Anglesey and CEO of online marketplace Exploration, was also looking to hone her leadership skills when signing up.

“The course exceeded my expectations, compounding the knowledge I already had and reframing it in a way that helps me make the most of my time in a variety of situations,” Ms. Roberts said.

“ION Leadership allows you to become the best version of yourself in business, to understand the theory behind the action and how to refine your approach to achieve a particular result.

North Wales pioneer: Mike Townsend.Mike Townsend.

“I learned a lot from one-on-one coaching and interactive group tasks, as well as making good friends and professional contacts in the process.”

Connor Watkinson, project manager at Transport for Wales, also benefited.

Based in Anglesey, Connor enjoyed the course and is focused on improving his leadership skills in the future.

“Continuous development is important to me; I believe that we never stop learning and that we should never stop learning!

“I completed ILM Level 3 in Leadership and Management last year and really enjoyed the course so was looking forward to Level 5. Loved it especially how great it was interactive and engaging, even if it was online.

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“I would absolutely and wholeheartedly recommend this course to anyone looking to transform themselves or their organization.”

Lorraine Hopkins, Head of Leading Business Growth Programs at Bangor University Business School, added, “It is encouraging to hear such positive feedback about the program and the effect it has had on their working lives.

“Congratulations and thank you for being part of what is a growing ION Leadership community – we couldn’t be more proud of you all.”

ION Leadership Programs are delivered by Bangor University Business School in conjunction with Swansea University and are currently 70% funded by ESF through WEFO.

The latest set of partially funded Leading Business Growth programs will roll out over the next few months.

The ILM Level 3 New Leaders program starts on September 14, the next ILM Level 5 Leading Growth program will consist of a Pan-Wales cohort and will start on September 6, and the final ILM Level 5 Leading Growth program will run from November 30.

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